System Extension Blocked Error - Google Drive

This is a common error that may appear after Google Drive is installed or is updated. 

What the Error Looks Like

If you have this error, you will see both of the following pop-up on your computer:



Resolving the Error

Resolving this error is fairly simple and doesn't take more than a few minutes to fix. 

  1. Click "Open System Preferences" on one of the two screens. 
    1. You may be put in a window that looks like the one pictured below, if you are, please select the General Tab.
  2. Once you are in the "General" tab of System Preferences, click on "Allow" where it says "System software from developer "Google, Inc." was blocked from loading." 
  3. Once you are done with that, close System Preferences. On the top right of your screen (on the menu bar) look for an icon that looks like the Google Drive File Stream logo.
  4. Once you click on that, you should see a dropdown menu appear, in that menu, click on the "gear" icon.
  5. Then click "Quit" on the dropdown that appears. 
  6. Re-launch Google Drive File Stream from the Applications folder on your computer (Finder > Applications > Google Drive File Stream).
  7. It is working again!